At first she was sure but when she found out i was wanting 1 leanth of 1 inch and 1 of 1 1 / 4 with olny a hand full of fitting i was told no. If you do make the mistake of using HD and USIG, complain and demand your money back. That's what it's all about. While I ordered in through Home Depot because it was the easiest and cheapest, I told them that I could not have USIG install it as I'm still fighting over the shower issue with them. Home Depot has a consumer rating of 3.83 stars from 1,572 reviews indicating that most customers are generally satisfied with their purchases. I also walked away immediately and headed to Lowe's. Need information on District Manager Lisa MArtin. Yeah, that'll fix it. Home Depot. write to corporate Home Depot and ask them whose pockets are being greased that this Company is still installing for them? This may affect the guaranteed delivery date, selecting safe places for packages to be left, and drivers signing on your behalf. Snag up to 40% or more in some cases with these daily deals from Home Depot. It seemed really suspicious that the installers were adamant I sign that form before they walked out that door. Was waiting to ask the old man in that department just before I can just ask him if u carry it he says I’m with a customer. They sell tools, paint, lumber, hardware, and many many more items that help you build, construct and create. And as far as Home Depot goes, why do they hire a sub to hire subs????????? So started looking at abs. DO NOT WORK FOR THIS COMPANY! After a recent purchase and installation of replacement Farley Windows from The Home Depot of Canada, I have learned the windows allow water to leak into the house. I received 1 box out of two. Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. With the 4 reps right over me. •Medefile Marketing Inc. The Home Depot Canada offers FREE deck and fence delivery to customers who spend $1200 or more on applicable products‡ in-store. Advise: By going on the Internet, I hope to learn if others have had the same experience, and how I may be able to deal with this situation effectively. I agree that USIG is the worst company I've ever dealt with. The first thing I said to the sale's person is tghat I do NOT want one guy that lay, s the easy stuff and then an other guy that lay;s the stair;s (the hard part of the job) First off I had Lay, d carpet as a young man back in the 70, s. I also instaled all of the carpet in my parrents new home, s and 2 of my own home, s copleate stairs as well as all seems, I have never had a seem show or come apart, When the installers showed up at my door it was a guy I knew from hockey. A word to investors, don't let the facade fool you. If there was, USIG would of been cut a while ago. Stay away from home depot and don't let them take advantage of you, Last month we purchased a LifeProof Flooring, Home depot will post items on sale they don't have. The company is headquartered at the Atlanta Store Support Center in Cobb County, Georgia, in Greater Atlanta. Clear All. Thank you for being a valued Home Depot Customer Read 1207 More Customer Reviews I've never seen anything like it before. The Home Depot is an essential retailer to the communities we serve, and we’re committed to keeping stores open just as we always do during times of crisis and natural disaster. Allow me ?!?! I am good with that. I had to go through the calling (getting cut off) tracking down a manager, re-explaining, and now I am promised that within a few days someone will show up to finish the installation. Home Depot and Lowe's are both giants of the home improvement sector. And the project was made with p. V. C. Pipeing and conectores of 1 inch and 1 1 / 4 inch as soon i i started looking i was asked if i need help by 4 sales reps. Home Depot is not one of them. At each and every one of our Home Depot store locations in Ontario, you’ll find friendly staff members eager to assist you in any way possible. The you tuber i watched lives in b. C. Canada. They all replyed yes. © 2020 Trustpilot, Inc. All rights reserved. Read reviews 1 - 30 for Blinds Installation offered by Home Services at The Home Depot. Home Depot’s rental trucks come in several sizes to fit your needs, whether you’re moving a studio apartment down the street or a 3-bedroom house across town or simply hauling equipment for your latest home improvement project. All rights reserved. Worse junk I’ve every bought. Delivery of online orders remains available, although there may be delays due to high demand and inventory availability. This is Woodbridge I went there Sunday mid afternoon. I have been installing for USIG for a little over 9 years and I agree with most everything I have read here. •Depot On Wheels, Inc. The Home Depot #7134 is located at 825 Caledonia Road, Toronto in Ontario, Canada and offers all of Home Depot’s signature products, tools, and services. Man Arrested At Caruso’s In Boca Raton For Allegedly Battering Ex Girlfriend Once I get the thing completely setup (with pictures of the damage). Call Customer Care on 1-800-HOME-DEPOT or 1-800-466-3337 In the end, my money was put back onto my Home Depot card, and not my MasterCard. Every seem shows and the carpet is buckled every where. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. The company they subcontract for delivery did not care and were very unprofessional, they actually had her in tears. Home Depot unlike other major home improvement companies subcontracts all of their flooring installations out to a company named USIG (US INSTALLATIONS GROUP) and this company hires in contractors at a very below average price per square foot. Home Depot Delivery is free for appliances over $396. Find Reviews Filter. Whether you’re browsing Home Depot refrigerators or in search of a brand new couch, make the most of the Home Depot ‘Specials and Offers’ page to save yourself a packet. •Interior Design Outlet Center, Inc. 24,930 The Home Depot reviews. •US Development Group of Florida, Inc. Their vice president is a 26 year old ex-head cahier who doesn't know her ### from her elbow and is fire happy. She didn't even bother apologizing to me and I said "Really?" Looking for any infomation about Bruce deluca past. •Business Integrating Technologies, LLC Spoke to many Home Depot people to explain the situation - finally was promised by the Appliances Supervisor that it would be taken care of. People are trying to make a living and feed thier families, but USIG is sitting back laughing it off. TRACK. He then stated that p. V. C was not sold just 1 inch pipe. You would thik if you buy the flooring there they would rent the tool for a cheaper price . Stay away from Home Depot as far as you can. Home Depot wants the customer to deal with USIG as they take a back sit and wait for USIG to make a decision . I would be more than happy to pay more at another store just to avoid this hassle. I got 1 inc by 10 feet length which other store including Home Depot does have. Just wanting folks to beware of you need your appliances soon. Also, reviews were scanned for comments across eight categories. Read reviews for Home Depot Canada The, a Building Supplies and Hardware pro located in Strathcona, Alberta with a StarScore of 24% and get a quote for your next home improvement project. We called USIG to complain about their lack of service and attitude and all we got was a voice mail and after leaving three messages never got a call back. Average The Home Depot hourly pay ranges from approximately $12.69 per hour for Seasonal Associate to $25.00 per hour for Kitchen Designer. Each operates more than 2,000 stores, with more than 100,000 square … Bad thing is you have bad customer service . Now the customer service rep said that she called the vendor and the vendor is running behind so the delivery is going to take another couple of weeks. Don't deal with Usig or any deluca unless you want to get robbed. Thanks very much Home Depot. I wouldn't recommend USIG to any one. All Bruce de Luca wants is money in HIS pocket. Was there a benefited to have either Home Depot of Canada or Peak Installations involved including installation or Service? A free inside look at company reviews and salaries posted anonymously by employees. Farley Windows, the manufacturer of these windows, seems to be content that it's OK for their new windows to leak water due to the poor design of the window drainage. He would be gone in the Home Depot in Georgia/South Carolina/Georgia. Home depot will post items on sale , a week or two before sale ,accept a order , then days before sale cancel your order and list items sold out .This is clearly deceptive. They were not the cheapest. After 5 years the carpet is garbage. We discovered that this was not the flooring we were willing to pay for, so we put them back in their respective boxes, and went to return this flooring. You people better get your ### together befor you kill your buisness. During this time I had tracked the order. Worst customer service I have ever seen. – High Debt Levels: The other source of concern at Home Depot is the company’s debt levels, with long-term debt standing at ~$16.9 billion (~15% increase y-o-y) in fiscal 2o14. She refused. USIG relies on unsuspecting contractors who haven't yet heard of the shortcomings of others to take the place of the disgruntled contractors and repeats the process of holding contractors pay for various bogus reasons. No matter what project you’re tackling next, The Home Depot Canada has all the tools, products and more both in-store and online, and with our price match guarantee you can get it all at a great price and save an extra 10%. •U.S. Online it said our order was "shipped" and our credit card HAD ALREADY been charged. The above is true. I ordered a fridge for my disabled mother- her old fridge stopped working. The Home Depot in Seneca SC uses USIG out of Greenville SC . This is called "bait and switch". Then a few days later, checked again and all of a sudden delivery shifted to a few months. Home Depot's website said that I would receive the order in 3-10 business days, which would equate to receiving it May 23rd at the latest. Get rid of the middle man and hire direct again. What? What? I said nope im just picking up some pvc pipinng. My step father and his brother are experiencing this same issue right now. Home Depot Delivery Fees. Some things like lumber, concreat, and calckings i wont even think in getting there anymore. ( voice of customer ) or Home Depot will cut them when in actuallity they would of been cut already but there is no other company big enough to take over right away. Home Depot is not concerned enough to even send a rep to look at the problem, once the check is cashed, Home Depot could not care less about the customer, "just call Rebecca Dick at USIG, she will help you " ...BS, Need information on District Manager Lisa MArtin. It's only a matter of time before you get fired if you work for them. I suggest you use a local retail flooring store or one who advertises on t.v. A single item over $396 is eligible for free delivery. Start your search with HomeAdvisor … What a pathetic joke! This is one reason why no one ever knows what they're doing. Is he really from Florida, does he invest, does he live in several states, who are his cohort's...first & last names would be good. I garauntee you get a better install with Lowes, not to bash myself. DeLuca lists his residence as an apartment at 1 North Ocean in Boca. Part of the rationale in spending more was due to the fact my spouse and I have respiratory issues and given the covid-19 mumbo jumbo we thought it would be a good idea to have an air purifier. Accounting has some stupid excuse every other week why the checks didn't get sent to the measure/installation people. Most stores are out of stock Hazard online locations once again due to the covid-19 mumbo jumbo. Was advised the order could take 3-5 weeks due to Covid 19. My recommendation is do not deal with this company. Filter. Apparently her job is to prolong any negotiations concerning proper repairs required as the result of improper installation. More Home Depot Canada Complaints & Reviews. Having HUGE problems with her accountability of damage to an antique piano. The hot tub we wanted was listed "in stock" online. I know Farley Windows of Alexandria, ON manufactures these windows sold by Home Depot Canada and by many other dealers as well. Unfortunately, things are that corrupt! It could only be ordered online. Then on a regular basis (every week) their accountant conveniently forgets to send one or two of their installers checks for the work performed. Spent 20 minutes waiting for them to answer phone and then transferred to another 5 min wait and then told they would call me back which they never did. Home Depot Product Authority, LLC. self checkout register should not be the only option. Part of the rationale in spending more was due to the fact my spouse and I have respiratory issues and given the covid-19 mumbo jumbo we thought it would be a good idea to have an air purifier. The delivery and installation were flawless, but communication by Home Depot on the install procedures was non-existent. I have met Bruce Deluca in person i a flooring installer also ran one of his outlets and there is no bigger crook on plant earth (USIG) is nothing more than a liability shield for Home Depot and rips off every contractor that installs for them ! He stood there idle for 5 minutes until I told him "Ok I try to find it myself", he walked away immediately. THE HOME DEPOT® can repair and install any brand of appliance. And this sent my step father and his brother looking for work. Finally today I called customer service and was on the phone for just over an hour as the representative was having a difficult time finding out where the item was. For specific delivery area checks, customers should check this link. Home Depot Credit Card - I urge all of you never to get this credit card! I pretty much gave up trying to get work from other companies around 5 or 6 years ago but after reading these complaints I'm going back on the hunt. Firstly, we had tremendous difficulty installing the floor. Home Depot - Ticket #1118378 if you want to follow up. Would like to start off and say the in store staff are wonderful..but that’s where it stops. We called customer service when no one had arrived or called to inform us of any issues, dispatch managed to get a hold me after 3pm to tell me the driver had left because noone answered the door, I told dispatch my family is home and I have a nest camera at the door and it notifies me of anyone going around or near the front door and NO ONE had come close to the front door. The lack of care shown to my health and well being as well as my families, not to mention the Abbott & Costello like who's on first customer service joke, Home Depot makes me sick to my stomach! If you do demand your money back it is given back to you with no problems because they take it straight from the installer. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. © 2004-2020 ComplaintsBoard.com. Original review: July 13, 2020. How about when installing tile you (subcontractor) had to provide backerboard and nails, while they charged customers as well Where did this money go to... so basically we the subcontractors got paid with OUR OWN MONEY !!! Folks After the delivery team left we reviewed the situation and unstacked the units and placed them in the laundry room. When I called to follow up, no one has heard of the problem, and I start over. •Profitmax America, Inc. I asked the representative to give me the supervisors name. Lowe's Canada Reviews 331 • Bad . Time wasted for explaining, scheduling pickup and was told the money will be returned when the box is scanned at the receiving warehouse. On March 12th, 2020 I purchased a Maytag washer and dryer from Home Depot. Cheaper. Buyers beware, and proceed with caution when making purchases from Home Depot. Care to know how much the installer gets… $5 (yes five dollars), you are better off negotiating a tip of $10 to the installer, you save money the installer get more and HD gets what they deserve! Two days ago the tracking system showed it was finally at the store. My question is that WHY CAN'T WE ALL GET TOGETHER AND HAVE A LEGAL ACTION TAKEN AGAINST THEM, THIS IS UNETHICAL ! You can find his adresss by simply going to the palm beach tax apraisers office web site. Perhaps the managers at Home Depot should write down customer complaints somewhere, and do something about them, instead of putting customers on hold, hanging up on them and then losing the file. Do NOT advertise if you are UNBLE to supply! We also priced out materials needed to build an outdoor deck. I did my own measuring before hand and was a little off by a half inch with my double wall oven and an eight of an inch off on gas cooktop. His brother Gary has been robbing him blind for years? On Nov 18th and after multiple phone calls that “I” had to make to “them", the roof finally had its 15 minute repair. HomeAdvisor is the simplest way to find and book top-rated local home services. Makes me think less of Home Depot Inc. The operator then offered me a whopping $170 for the machine, at this point I would of been further ahead purchasing this exact unit from a scratch and dent store for 25% less cost and much less headache. Not in this life time for any kind of work. Home Depot Black Friday sale 2020. I still can’t understand why I wasn’t given a proper refund on my MasterCard, despite that half of the transaction used to purchase the flooring was on my MasterCard . I made the mistake of getting Home Depot to install carpet and now I have a 14 inch crack down the middle of tile in the shower of my master bathroom. 3,102 reviews for Home Depot, rated 1.00 stars. The installation company also promised to send a second competent crew, but they have not shown up, and have no record of the problem when I follow up. They processed $5K charge to my CC and processed the order. The average The Home Depot salary ranges from approximately $23,000 per year for Overnight Associate to $49,029 per year for Cleaning Technician. Bruce deluca is a raging coke head and spends all his time in strip clubs and feeding his head. Home Depot has a consumer rating of 3.83 stars from 1,572 reviews indicating that most customers are generally satisfied with their purchases. I am lucky because we have 75% of my work coming from others (home owners & builders). Recieved a email CANCELLING my Order! Sub Contractor finally called us and said that he wasn't even scheduled the day USIG told us ( one wasted day as well as the two weeks wait) and finally in order accommodate us he scheduled our install for the next day at 6:00 pm. Who is Anthony, who is Heather, who is Lisa, who is Rueben, does anybody have a picture or Bruce? In the late spring of 2012 we required a replacement of the roof on our home here in Ottawa. BOCA RATON, FL (BocaNewsNow.com) — Boca Raton Police arrested Bruce Deluca and charged him with grand theft and simple battery — what they are calling “dating violence” — at Caruso’s which is at 187 SE Mizner Blvd. Home Depot Stainmaster Carpet - staineasy carpet; GE Adora - dishwasher won't clean dishes; Home Depot Store Employee Complaint - employees; Hampton Bay - outside solar lamps model #79339 79330 We ended up trying to install it in our basement, expecting it to, not only be easy to install, but serve as a quality flooring as well. This is very BS. Home Depot complaints contacts. She uses a walker to get around her apartment, and cannot even open the door. So I called to ask how mutch to rent the stapler for the fooring HD price was the highest of all tool rent all places around . Rather than trying to keep the good installers around I have seen multiple pay reductions in the time that I have been contracting with USIG. I new it was bad, just not this bad. Flooring Installation Inc. All good. Go someplace safe like Lowe's or a local Mom and Pop where they still have honor and dignity and care aboout their customers. Delivery estimate I was given by Home Depot was May 15th through May 23rd. She is trying to get the cheapest person to refinish the damage. I was a constant customer of HD but will go to Lowe's from now on! Observe who and how the roof work is being done. I ordered a generator which was labelled as IN STOCK. 1.2. Not only customers and installers hate USIG, their own staff hates their jobs. A free inside look at company reviews and salaries posted anonymously by employees. I subcontracted there too, and I thought I was the only one they were doing this to. The fact is they want 46 $ a day and I am getting the same tool some where else for 39$ tax in for the weekend from friday 3pm till 9am monday morning. The pieces in general wouldn’t fit together properly for the most part. I was ok with that but as the day got older the son told me HE would have to do the upstairs and he would do all of the seems in all of the bedrfoom;s and hallway. I sent a letter to then via there web page but have not heard back. Both have a critical mass that is hard to ignore if you want t… It's December 22nd now and I still have not received my money yet. Home Depot. Then I went to Customer Svc (twice b/c the first time they ignored me) and asked if someone could assist me in electrical, and they said "Yeah, there's a rep down there." Share your voice on ResellerRatings.com With more than 2,200 locations, The Home Depot is the largest home improvement store in the U.S., Mexico and Canada. Look forward to Home Depot Cyber Monday deals for 2020. They have had our funds from our credit card for over a week. The tool was a breaker bar. How is it possible to falsely advertise, allow for an order to go through when the product is not in stock, and make use of customers' money for months at no interest? The Home Depot #7223 is located at 10-101 Southbank Boulevard, Okotoks in Alberta, Canada and offers all of Home Depot’s signature products, tools, and services. Of course, no offer to assist, so I left the store and thought to myself "Wow - they're really scraping the barrel for employees here.". Home Depot ranks 10th among Home Decor sites. My Rating is zero if it's available!I went to HD at 1775 Stone Church Rd. Bruce DeLuca | Booking Photo http://www.corporationwiki.com/graphs/roamer.aspx?id=20922930 You think that when a company promises to deliver something and then delivers the wrong item they would make an effort to rectify the problem. I called the Manager at Home Depot to ask that they return to install the fridge properly - I was cut off on the phone 5 times through the course of two days of calls. Reviews from Walmart employees about working as a Delivery Driver at Walmart. But I'm an installer and work there not by choice but neccessity. Bruce is a ###. Amyv is a pawn for USIG, in fact she a very close relationship with USIG, that is the DNA of this Co. Run by a bunch of wise guys out of New York and New Jersey. After two weeks of no contact from them I began contacting their customer service line. I went to Woodbridge Home Depot look for a tool if they have it. Also the owner Bernie Marcus lives in Boca too. Doing poor work is not the answer because its a waste of time but. The Guy just picked up one item and said coldly that that might be fitted while it was obviously not (could tell by eyes). When I told him it looked totally different he just stood there, no words, no movements. Today we went to McDonalds twice, to Swiss chalet 10 minutes ago and guess what? On a five-star system, Home Depot slightly edged out Lowe's by a half-star. I only wish I had layed it myself but I have a soinal coard injury so I could not. 24,979 The Home Depot reviews. The Sub Contractor that completed our install was great however we had a negative attitude towards him because of the run around we had from USIG (wasn't his fault).
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